FAQs

Noisenull noise-canceling earbuds use Active Noise Cancellation (ANC) technology. They use a built-in microphone to detect ambient noise and generate a corresponding inverse sound wave to cancel it out. This technology effectively reduces external noise, allowing you to enjoy quiet music or a peaceful environment.

Yes, Noisenull noise-canceling earbuds are suitable for various environments, including city streets, offices, airplanes, and other noisy places. Whether you are working, studying, or relaxing, you will enjoy clear sound quality and excellent noise cancellation.

We recommend gently inserting the earbuds into your ear canal, ensuring a good seal. Improper wearing may affect the noise cancellation effect. An instruction manual is included in the package to guide you through the correct wearing process.

We recommend cleaning the earbuds with a clean, dry cloth or a slightly damp cloth. Avoid using any chemical cleaners. Do not immerse the earbuds in water to ensure the safety of the electronic components.

Noisenull noise-canceling earbuds are partially waterproof, suitable for daily use and slightly humid environments, such as when sweating during exercise. However, please avoid using them while swimming or in complete immersion.

For any questions or further assistance, please contact our support team through our website contact page or customer service hotline.